Customer service is often the most overlooked part of any business. However, industries all over the world are changing their priorities, carefully analyzing customer data and looking to retain as many clients as they can - even if they have to throw ridiculous offers on...
The difference between a for-profit and a not-for-profit organisation is more than just taxes. Even if a company or business is not-for-profit, it still needs to be sustainable. How exactly do non-profits get their funding, and where does the money come from? Those are the...
When you’re at your lowest point, the only way is up, unless we’re talking about the recent trend in interest rates. Like a downward spiral, interest rates haven’t exactly found a floor to land on just yet, but our guest Tim Farrelly has some bold...
When you want to start a business, you need two things: a profitable idea and capital. Unfortunately, major banks aren’t exactly kind to budding entrepreneurs, which increases the need for banks that specifically cater to the business-minded. Ben Tuszynski is a Director of Relationships Judo...
It wouldn’t be an exaggeration to claim that traditional print media is on its way out. The social media age has turned digital marketing into the most critical piece of your lead generating strategy. How exactly does digital marketing work? Is it all about making...
The royal commission into financial services has unleashed a whole raft of class actions against some of the biggest financial services companies in Australia. What should companies do when faced with a class action? Settle or fight to the bitter end? That is what my...